Privacy Policy

1. INTRODUCTION:

Thank you for choosing Turkiyana Coffee! Please review our Privacy Policy for consent. Your use of our services is contingent upon agreeing to both documents.

2. DATA COLLECTED:

REGISTRATION DATA:

Stored user information, editable by you, except for usernames.

PURCHASE DATA:

Necessary for product support and services.

SUPPORT DATA:

Handled through the Ticksy ticketing system.

COMMENTS and CONTACT FORM:

Data collected for customer service, not used for marketing.

3. EMBEDDED CONTENT:

Facebook, Twitter, and YouTube: Embedded content may collect data; refer to their respective privacy policies.

Facebook Privacy Policy, Twitter Privacy Policy, YouTube Privacy Policy.

4. COOKIES:

Necessary Cookies: Used for site functionality and logged-in customers.

5. DATA ACCESS:

Accessed by: System administrators and support personnel.

6. THIRD PARTY ACCESS:

Limited Sharing: Data shared with partners for service provision only.

7. DATA RETENTION:

Support Tickets/Comments: Metadata retained until instructed otherwise.

Registered Users: Personal info stored until account deletion.

8. SECURITY MEASURES:

SSL/HTTPS Protocol: Ensures encrypted user communications.

9. YOUR DATA RIGHTS:

General Rights: Request exported personal data or data erasure.

GDPR Rights: Compliant with European General Data Protection Regulation.

10. RELEASE OF DATA FOR LEGAL PURPOSES:

Legal Compliance: May release data in response to legal requests.

11. AMENDMENTS:

Policy Updates: We may update the Privacy Policy, requiring your acceptance for continued service use.